Good questions.
Clear answers.
Here’s what to expect when you choose Qlassy.
Getting Started
How do I get a quote?
Contact us with your location, the type of cleaning you need, and a few details about your space. We may request photos or arrange a free walkthrough to understand your priorities and prepare an accurate quote.
How soon can you schedule my cleaning?
Availability depends on your location, the service requested, and our current schedule. Share your preferred date, and we’ll let you know the available options.
What areas do you serve?
We serve Santa Maria, Orcutt, Nipomo, Arroyo Grande, Pismo Beach, and San Luis Obispo. For nearby locations, send us your ZIP code to check availability.
During Your Cleaning
Do I need to be home?
You’re welcome to be home, but it isn’t required as long as we arrange access in advance. Before your first cleaning, we’ll confirm your priorities and entry instructions.
What if I have pets?
Please tell us about your pets before your appointment. We’ll coordinate a comfortable, secure place for them while we work. Let us know about any special instructions or concerns.
Who will clean my space?
Your cleaning will be completed by Margarita and/or members of the Qlassy team. You can contact Margarita directly with questions or special requests.
Can I request a particular cleaning product?
Please let us know beforehand so we can discuss your preferences and confirm whether we can use it.
Pricing and Service Details
Can my cleaning price change?
Your quote is based on the agreed service, your space’s condition, and cleaning frequency. Changes to the scope may affect the price. We’ll confirm any adjustment before completing additional work. For recurring service, we’ll provide advance notice of rate changes.
How do I pay?
We’ll confirm the accepted payment methods and when payment is due before your first appointment.
What if something was missed?
Please contact us promptly with the details and a photo if possible. We’ll review your concern against the agreed cleaning scope and discuss the next steps with you.
What if something gets damaged?
Please contact us as soon as you notice a concern. We’ll review what happened with you and discuss the appropriate next steps. If our team notices accidental damage during a visit, we’ll let you know promptly.